Privacy Policy for Korvexia

We care about your privacy and handle your data in accordance with Australian privacy laws. Please review the following to understand how your information is collected, used, and protected.

Information We Collect

We collect information you give us directly or as you use our services, always with care and transparency.

• Personal contact details provided when you send an enquiry or book a session, such as name and email address.
• Details about your request or topic area, which help us tailor our support to your needs.
• Usage data, like how you interact with our website, which helps us improve the client experience.
• Any correspondence or communication with our team, including feedback or further enquiries.

How We Use Information

We use your information only for providing and improving our guidance and communications.

• Responding to your messages and requests in a timely, relevant way.
• Facilitating and administering guidance sessions and follow-up communications.
• Improving website usability and tailoring our services based on user feedback.
• Maintaining security, fulfilling legal requirements, and supporting ongoing client relationships.

Our Legal Bases

Australian law requires we process your data only when there is a valid reason for doing so.

We may process your data to provide services you request, with your consent, to fulfil legal or contractual obligations, or for legitimate business interests that do not override your rights.

Information Sharing

We do not sell or rent your information. Any sharing is limited to what’s necessary.

• With service providers bound by confidentiality, solely for administrative and technical support purposes.
• In cases where law or regulation requires us to share information with authorities.
• If business operations require it (business sale or restructure), you will be notified in advance.

Data Security

We use reasonable safeguards, such as encryption and access controls, to protect your information. While we work to keep your data secure, no method of storage is completely immune to risks. We regularly review and update our security measures to safeguard your data to the best of our abilities.

Your Rights

You have rights regarding your personal data under Australian law.

• Request a copy of the personal data we hold about you and receive it in a structured format.
• Ask for corrections to your personal details if you believe they are inaccurate or incomplete.
• Request deletion or restriction of your data, where allowable by law.
• Withdraw consent for marketing communications at any time without affecting your services.

Cookies Policy

Cookies help us personalise and improve your browsing experience. You can control their use through your browser settings.

View our Cookie Policy View our Cookie Policy

Contact Information

Contact us if you have questions about this policy or wish to exercise your rights under Australian law.

Policy Changes and Updates

We will notify you about important changes to this policy. Please review it regularly for updates.